New Inquiry Capture

Engaging with potential patients and clients, converting them from visitor to booked appointment or consult, while you get on with what you do best!

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What does our New Inquiry Capture Solution do?

HealthPoint Connect offers a suite of comprehensive communication solutions tailored to the needs of healthcare providers. Our services are designed to bridge the gap between browsing and booking, increase the likelihood of conversion, and enhance patient outcomes.

1. Engagement

Our First Point Of Contact Technology combined with human healthcare division, will engage with your visitors across multiple channels.

Our Channels

2. Capture

We engage with your visitors, by providing them with more information about your services, answering any questions they have.

When the visitor is comfortable enough to provide more details, we will capture:

1 - Name

2 - Interest & Inquiry Details

3 - Email Address

4 - Phone Number

5- Message Transcript

with the option of booking an appointment.

3. Outcome

Booked Appointment or Consultation

Our main goal is to get your new visitors converted to new patients or clients.

Support Your Existing Clients or Patients

We will get you a message of any conversations we have had with an existing patient or client, looking providing as much support as we can.

Client Details for Your Office to Follow Up

For new visitors that we are unable to setup a consultation with, their details will be sent over to your office to follow up immediately or in the future.

With HealthPoint Connect, you can focus on your core responsibilities, confident in the knowledge that your communication needs are being handled expertly and efficiently. Experience the difference we can make in your healthcare organization.