Keeping your phones answered, while you get on with what you do best!
HealthPoint Connect presents an array of advanced answering services specifically designed for healthcare providers.
These services, delivered by our Conversational AI Receptionist supported by our Human Team, serve as the crucial link that connects patients' inquiries to confirmed bookings.
Our solutions aim to significantly boost the chances of conversion while contributing to improved patient experiences and outcomes.
Never miss a call, with Rachael, our Human-like AI Receptionist, who handles FAQs, takes messages and books appointments into your calendar.
Rachael is multi-lingual, and can speak your callers language
Rachael can handle thousands of calls at once, giving you the peace
of mind that your callers inquiries are always answered.
Rachael offers with ease: patching (call transfer), messaging by email, text
and custom routing to specific members of your team the way you need it.
Harnessing the power of ChatGPT, Rachael is able quickly answer any FAQ's about your business in real-time, in a way that your caller can understand
Rachael is programmed to provide a consistent call flow for every caller,
being handled the same way, each time they call in.
With built-in fail safes includes the ability to transfer to a human should a caller need to speak about something that Rachael hasn't been trained on.
Robust reports for call logs, usage, call times, and more to have the information your company needs.
We have layered redundancies to make sure your call is answered, how you want, with no downtime or missed messages.
We can have Rachael configured with your brand, look, feel, and most importantly the need to keep consistent with your business.
For a hybrid AI and Human supported solution, we offer a bolt-on solution where our US trained receptionists are an extension of your company, either supportive, lead qualification or relaying calls - your business is our business.
With HealthPoint Connect, you can focus on your core responsibilities, confident in the knowledge that your communication needs are being handled expertly and efficiently. Experience the difference we can make in your healthcare organization.
Below are our Pricing Packages to suit the broad array of Healthcare Organizations.
Smart Call Routing
Dedicated Phone/SMS Number
Scales to your volume requirements
Email & SMS/Text Messaging Alerts
Calendar Integration & Bookings
Full Setup, Installation, On-Boarding including Knowledge Base creation
Fully Integrated with ChatGPT to allow quick answers to FAQs
Access to All Transcripts & Messages
Human Receptionist Support (Bolt-On)
Personal Customer Success Manager
No Sales Tax or any other hidden fees.
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