About Us

Your partner in achieving better outcomes, experience and growth!

Why Healthpoint?

HealthPoint Connect is more than just a communication solution provider. We are your partner in achieving better patient outcomes, enhancing patient experiences, and growing your healthcare practice.

Dedicated to Healthcare

Unlike other services HealthPoint Connect's cutting edge Conversational AI Solutions are designed specifically for the healthcare industry. Our team understands the unique needs and challenges of healthcare providers and is trained to provide accurate, empathetic, and timely responses to all inquiries.

Supporting Your Growth

Our services enable you to focus on what you do best - providing high-quality care. With us taking care of patient communications, you can concentrate on growing your practice and improving patient outcomes.

Customer Satisfaction

At HealthPoint Connect, we prioritize customer satisfaction. Our proactive live chat provides not only active patient support but also works towards achieving your business goals, including reducing abandonment, improving conversions, and driving patient satisfaction.

24/7 Availability

HealthPoint Connect ensures round-the-clock coverage for your website and social media channels. With our 24/7/365 full coverage, you never miss an opportunity to engage with a potential patient.

High Conversion Rates

Our specialized chat technology and approach have a proven track record of increasing conversion rates. We bridge the gap between browsing and booking, transforming website visitors into potential patients.

Compliance and Security

We understand the importance of patient data privacy and security. Our solutions are fully compliant with HIPAA and PCI standards, ensuring peace of mind for both providers and patients.

Our Leadership Team

Bryce Walshe

Chief Operating Officer

Christian Marcello

President

Jhona Jansol

Vice President of Operations

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